restaurant tips

This just in.

I was out pa-rousing blogs (this is a daily ritual).  I came across this one.  I tweeted back and forth with the author and told her I am going to post a link.  Here it is LINK .  The story is a good server point of view one.  So, after you comment there.  Please send [...]

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Being a Hooter’s Girl is Stressful!!

I am in complete shock on how stressful a Hooter’s girl is!!! From waxing to singing birthday songs these girls have it rough!!!  Go tip your Hooter’s girl!! How many Round Table Guy’s work or have worked at Hooter’s?  Remember “Guy” is not gender specific as it pertains to our members.

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It’s Beginning To Look a Lot Like Christmas

So, you chose to be a manager… Well, if you are into the holidays… you are making a poor life decision.  I always interview very hard. Informing the applicant about their holiday plans,  I MAKE THEM FOR YOU, is often the most enjoyable part of my interview. Even after that I still get the sob [...]

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Consultant Chaffing

Yes,  we said it! Read that article title again! Consultants REALLY aggravate the hell out of us! The fundamental issue with consultants in the restaurant industry is they are failed operators! Don’t believe it?  Check the number of “jobs & years of experience” your consultant you pay thousands has? You may find out the harsh, truthful reality; the [...]

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Pigeon Style Managers

Fly in…crap all over you & your operation…and fly off!

Thanks boss! That’s great…perfect learning experience today… stay the hell away from you!

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Who The Hell Cares Anyway?

Three people don’t show up for work. The associates who do show up are working twice as hard to pull up the slack. The rookie manager is instantly in psycho mode. Who the hell cares? I do. Well, I do now anyway. This is rookie manager’s time to shine! The typical situation is that when [...]

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Expect What You Inspect

  It is a very funny thing to walk into a restaurant and notice what no one else working there notices. This is a tunnel vision syndrome that plagues the management community everywhere. The manager in charge claims to have an immaculate back of the house. The workers often know differently! Upon closer inspection you [...]

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Corporate Governance Lunacy

After many years of contemplation & mental anguish, the categories have developed themselves….

With your COMPLETE lack of ability to succeed in the field, CONGRATS Mr/Ms Trainer! You too have displayed a brilliant ability to ABSOLUTELY NOT train people

You, Mr/Ms HR rep…you may be my favorite of all!

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Be Selective That is Your Job Coach!

How many times have we walked into a restaurant to be greeted indifferently?
guest service. It is the most significant determination in one’s willingness to frequent any establishment

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Paperwork 101

Discussing paperwork in the restaurant industry is extremely simple, hence a favorite topic of mine. Touch it Once!   That’s it.   Yes, that easy.  Use the info, implement the procedure, study the numbers, etc… Throw it away! Paperwork often causes an enormous amount of grief, I have enjoyed sifting through many a monstrous pile, sorting out [...]

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