restaurant service

Being a Hooter’s Girl is Stressful!!

I am in complete shock on how stressful a Hooter’s girl is!!! From waxing to singing birthday songs these girls have it rough!!!  Go tip your Hooter’s girl!! How many Round Table Guy’s work or have worked at Hooter’s?  Remember “Guy” is not gender specific as it pertains to our members.

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Who’s Closing???

This subject fuckin rocks….sorry about the intro..but it is SO fitting… Here we go… Server or Cook (we don’t discriminate) awakens mid – afternoon ….cottonmouth, headache, blurred & bloodshot eyes, & mystery as to whom is next to them…. Yea…we can talk about it…because we have SURE AS HELL been there… If  you haven’t?….WELCOME to [...]

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What Have You Done Lately?

Funny thing, tenure.  To us it seems that the longer someone works in a business they conjure up a crazy sense of entitlement.  Why is that?  Let’s take Maurice for example.  He has been with the company for 7 years.  He’s still an assistant to his 3rd GM.  Sarah comes in hitting the ground running [...]

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Pigeon Style Managers

Fly in…crap all over you & your operation…and fly off!

Thanks boss! That’s great…perfect learning experience today… stay the hell away from you!

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Who The Hell Cares Anyway?

Three people don’t show up for work. The associates who do show up are working twice as hard to pull up the slack. The rookie manager is instantly in psycho mode. Who the hell cares? I do. Well, I do now anyway. This is rookie manager’s time to shine! The typical situation is that when [...]

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Expect What You Inspect

  It is a very funny thing to walk into a restaurant and notice what no one else working there notices. This is a tunnel vision syndrome that plagues the management community everywhere. The manager in charge claims to have an immaculate back of the house. The workers often know differently! Upon closer inspection you [...]

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Corporate Governance Lunacy

After many years of contemplation & mental anguish, the categories have developed themselves….

With your COMPLETE lack of ability to succeed in the field, CONGRATS Mr/Ms Trainer! You too have displayed a brilliant ability to ABSOLUTELY NOT train people

You, Mr/Ms HR rep…you may be my favorite of all!

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Be Selective That is Your Job Coach!

How many times have we walked into a restaurant to be greeted indifferently?
guest service. It is the most significant determination in one’s willingness to frequent any establishment

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The Bill

A wee bit of doom and gloom  This week we want to hit a little on a retention tool.  That tool is benefits.  If you would be interested being on a live call with a real agent who deals in restaurant cafeteria plans please stay tuned and by all means leave a comment.  Thanks.

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Success Thru Details

Separation amongst the “good” operators & the “great” operators is a fine line of details.

The elite are focused upon details & consistently deliver a great experience to each guest.

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