manager tips

Success Thru Details

Separation amongst the “good” operators & the “great” operators is a fine line of details.

The elite are focused upon details & consistently deliver a great experience to each guest.

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Standards Are Simple

“Good” guys run BAD restaurants. This reality is exhibited throughout the industry.

Humans, despite the immediate response of “not me”, are innately inclined to battle authority & discipline.

As a successful operator, you simply will not be liked by everyone on staff. Easy on people – tough on the standards, is crucial for understanding this aspect of the unique restaurant industry.

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Creating Restaurant Loyalty

WOW!!!! This place is INCREDIBLE!!! In today’s tough operating environment, this must be the response of your customer to excel!

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Great Customer Service! That’s The Key To Your Top Line

Learning tools? I’m looking!

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