elite restaurant operators

Hey, You! Hourly Employee…

There is good news for customers and hourly employees alike. In the past two years Corporate America is looking at the sports industry as a business model. In the eighties and and nineties food and beverage industry went the route of the New York Yankees. The big guys turned to free agency to build management [...]

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This just in.

I was out pa-rousing blogs (this is a daily ritual). I came across this one. I tweeted back and forth with the author and told her I am going to post a link. Here it is LINK . The story is a good server point of view one. So, after you comment there. Please send [...]

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Being a Hooter’s Girl is Stressful!!

I am in complete shock on how stressful a Hooter’s girl is!!! From waxing to singing birthday songs these girls have it rough!!! Go tip your Hooter’s girl!! How many Round Table Guy’s work or have worked at Hooter’s? Remember “Guy” is not gender specific as it pertains to our members.

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Happy 4th of July.

Really it’s not even July yet. But hell! It could be by the time you read this. I hope this video will help you realize one of the true restaurant manager secrets. REFREAKINGLAX once in a while. Kick back and watch something brainless. Eat some hot dogs. Get laid. Turn off your cell phone and [...]

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Who’s Closing???

This subject fuckin rocks….sorry about the intro..but it is SO fitting… Here we go… Server or Cook (we don’t discriminate) awakens mid – afternoon ….cottonmouth, headache, blurred & bloodshot eyes, & mystery as to whom is next to them…. Yea…we can talk about it…because we have SURE AS HELL been there… If you haven’t?….WELCOME to [...]

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No No NO!!!!

It is a crazy crazy industry that we work in. The customers are “entitled” and lately I’ve noticed the same trend in the staff. “You want me to clean what?” “Look, buddy! I will not do that for what you pay me.” You know where I will go with this…Coach Carter style in a hurry. [...]

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Restaurant Diplomacy

EVERY SINGLE DAY the opportunity presents itself… ALERT! ALERT! ALERT! We have breaking news for restaurant managers & customers…. Believe it or not, the manager of that restaurant you dine in…. Yes, that one! The one you saw…& decided not to speak to… CARES ABOUT YOU HAVING A GREAT DINING EXPERIENCE!!! That individual does not [...]

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Detail Walks…I Would Rather Be Shot!

Good times is what RTG loves to talk about, here we go…. Supervisor: Get your clipboard! Operator: Yes sir (thinking…I sure wish he would find something to do) Supervisor: Let’s take a walk around your restaurant…. Operator: Yes sir (I wonder if I can fit his ass in that dumpster?) Supervisor: Look @ your vents [...]

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What Have You Done Lately?

Funny thing, tenure. To us it seems that the longer someone works in a business they conjure up a crazy sense of entitlement. Why is that? Let’s take Maurice for example. He has been with the company for 7 years. He’s still an assistant to his 3rd GM. Sarah comes in hitting the ground running [...]

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Consultant Chaffing

Yes, we said it! Read that article title again! Consultants REALLY aggravate the hell out of us! The fundamental issue with consultants in the restaurant industry is they are failed operators! Don’t believe it? Check the number of “jobs & years of experience” your consultant you pay thousands has? You may find out the harsh, truthful reality; the [...]

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