daily time management

Paperwork 101

Discussing paperwork in the restaurant industry is extremely simple, hence a favorite topic of mine. Touch it Once!   That’s it.   Yes, that easy.  Use the info, implement the procedure, study the numbers, etc… Throw it away! Paperwork often causes an enormous amount of grief, I have enjoyed sifting through many a monstrous pile, sorting out [...]

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Success Thru Details

Separation amongst the “good” operators & the “great” operators is a fine line of details.

The elite are focused upon details & consistently deliver a great experience to each guest.

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Creating Restaurant Loyalty

WOW!!!! This place is INCREDIBLE!!! In today’s tough operating environment, this must be the response of your customer to excel!

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