consultant

Hey, You! Hourly Employee…

There is good news for customers and hourly employees alike. In the past two years Corporate America is looking at the sports industry as a business model. In the eighties and and nineties food and beverage industry went the route of the New York Yankees. The big guys turned to free agency to build management [...]

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This just in.

I was out pa-rousing blogs (this is a daily ritual). I came across this one. I tweeted back and forth with the author and told her I am going to post a link. Here it is LINK . The story is a good server point of view one. So, after you comment there. Please send [...]

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Being a Hooter’s Girl is Stressful!!

I am in complete shock on how stressful a Hooter’s girl is!!! From waxing to singing birthday songs these girls have it rough!!! Go tip your Hooter’s girl!! How many Round Table Guy’s work or have worked at Hooter’s? Remember “Guy” is not gender specific as it pertains to our members.

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Who’s Closing???

This subject fuckin rocks….sorry about the intro..but it is SO fitting… Here we go… Server or Cook (we don’t discriminate) awakens mid – afternoon ….cottonmouth, headache, blurred & bloodshot eyes, & mystery as to whom is next to them…. Yea…we can talk about it…because we have SURE AS HELL been there… If you haven’t?….WELCOME to [...]

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Who The Hell Cares Anyway?

Three people don’t show up for work. The associates who do show up are working twice as hard to pull up the slack. The rookie manager is instantly in psycho mode. Who the hell cares? I do. Well, I do now anyway. This is rookie manager’s time to shine! The typical situation is that when [...]

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Corporate Governance Lunacy

After many years of contemplation & mental anguish, the categories have developed themselves….

With your COMPLETE lack of ability to succeed in the field, CONGRATS Mr/Ms Trainer! You too have displayed a brilliant ability to ABSOLUTELY NOT train people

You, Mr/Ms HR rep…you may be my favorite of all!

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Be Selective That is Your Job Coach!

How many times have we walked into a restaurant to be greeted indifferently?
guest service. It is the most significant determination in one’s willingness to frequent any establishment

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The Bill

A wee bit of doom and gloom This week we want to hit a little on a retention tool. That tool is benefits. If you would be interested being on a live call with a real agent who deals in restaurant cafeteria plans please stay tuned and by all means leave a comment. Thanks.

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The Right Person for the Wrong Job!

I’m glad I didn’t lose her to my own dumb assumptions

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Paperwork 101

Discussing paperwork in the restaurant industry is extremely simple, hence a favorite topic of mine. Touch it Once! That’s it. Yes, that easy. Use the info, implement the procedure, study the numbers, etc… Throw it away! Paperwork often causes an enormous amount of grief, I have enjoyed sifting through many a monstrous pile, sorting out [...]

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