Roundtable Guys Extravaganza

Happy 4th of July.

Really it’s not even July yet.  But hell!  It could be by the time you read this. I hope this video will help you realize one of the true restaurant manager secrets. REFREAKINGLAX once in a while.  Kick back and watch something brainless.  Eat some hot dogs.  Get laid.  Turn off your cell phone and [...]

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It’s Not For Every One!!!

The customer service industry is a unique place to choose as a career path.  Some people are really great at it.  Some people spend their whole time trying to get out of it. This video will not shock any “real” operators! Managers and operators: How far off is this guy? Oh, by the way…new email [...]

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Expect What You Inspect

  It is a very funny thing to walk into a restaurant and notice what no one else working there notices. This is a tunnel vision syndrome that plagues the management community everywhere. The manager in charge claims to have an immaculate back of the house. The workers often know differently! Upon closer inspection you [...]

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